Sunday, 19 August 2018
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Salesforce Brings Einstein-Driven ‘Next Best Action’ to Sales AgentsSalesforce Brings Einstein-Driven ‘Next Best Action’ to Sales Agents

Added: 12.07.2018 18:00 | 3 views | 0 comments

Salesforce.com has updated Service Cloud Einstein with advanced bots for handling routine customer inquiries and guided services, such as Next Best Action, to help customer service agents identify products and services customers may be ready to purchase.

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